Privacy Policy
Your trust matters to us. This policy explains what we collect and how we use it.
Information we collect
When you shop with seathru., we may collect:
- Your name and contact details (email and phone number).
- Your delivery and billing address.
- Your order history and preferences.
- Basic technical data (like device and browser info) to keep the site working and secure.
How we use it
We use your information only to:
- Process, pack and deliver your orders.
- Send order updates and respond to your queries.
- Handle returns, exchanges and refunds.
- Improve our products and, with your consent, share occasional offers.
Payments — we never store your card
All payments are processed securely by Razorpay. Your card, UPI or netbanking details are entered directly with the payment provider and are never stored on our servers. We only receive a confirmation that your payment succeeded.
Sharing your information
We don't sell your data. We share it only with trusted partners who help us run the store — our payment processor (Razorpay) and delivery partners — and only to the extent needed to fulfil your order.
Data retention & security
We keep your order records for as long as needed to provide support, meet legal obligations and handle returns. We apply reasonable safeguards to protect your information from unauthorised access.
Your rights & requests
You can ask us to access, correct or delete your personal information at any time. Just email hello@seathru.clothing and we'll take care of it.
Questions about your privacy? Contact seathru. clothing at hello@seathru.clothing.